All right, friends. Let’s do this. This section will cover basic, frequently asked questions for e-commerce merchants.
Now that’s a frequent one all right, ain’t it? Your answer to this should manage customer expectations. Just like a good checkout flow should. Tell them the truth:
It happens. Even the most beautiful of plants will disappoint someone. Again, tell it like it is:
GDPR, am I right? Make sure you’re as transparent as possible with your data handling process. Or, if you’re using Snipcart, just refer to our ToS and DPA.
Q: Why is this Planty theme so beautiful?
A: We hired our first designer a couple of months ago.
Q: Why did you build a theme for Stackbit?
A: We believe in Stackbit’s promise of opening up the JAMstack to more developers. Plus, we trust these folks. Read more about Stackbit.
Q: How many people work at Snipcart?
A: Not a lot! We’re a small, bootstrapped team of eight human beings. Michael might be a robot, though.
Q: Why is Snipcart based in Québec City?
A: Have you been here? It’s beaaautiful!
Q: What’s the meaning of life?
A: We’re not quite sure. But building useful products with people we love feels meaningful enough.
